

Detailed information on the change is available here. For face-to-face service, visit the IT Service Desk on the second floor of Hale Library.Basic authentication for Microsoft Exchange Online (O365) services, including Exchange Web Services, will no longer be available starting October 1, 2022, unless you contact Microsoft to opt out. Need help? Contact your department’s system administrator or the IT Service Desk at 80 or 78 or via Live Chat. * Gmail app or Android Version 8.0 or later In the table below, the Yes correlates to email clients using Modern Authentication. If you are using older mobile email clients like POP3, SMTP, IMAP, and Exchange Active Sync, you are using Basic Authentication, and your email will not work correctly after Oct. Use the Outlook Web App for iPhones, iPads, and Android for your mobile devices. The BEST options are to use the Outlook client or the Outlook Web Application (OWA) through a web browser. How do I know if I’m using Modern Authentication?


When Microsoft’s mandated Basic Authentication disablement occurs, any email application that uses Basic Authentication may no longer work properly. The Modern Authentication protocols provide users with more secure access to Microsoft’s systems, including K-State email. Microsoft is phasing out Basic Authentication for the higher security standards of Modern Authentication known as OAuth.
